WHAT'S HAPPENING IN THE LAB

Speaker:

Jocelyn Acampora

Organizations rarely struggle to generate ideas for improvement; they struggle to implement them effectively and sustain results over time. Many teams find themselves caught in cycles of reactive problem-solving where the same issues keep coming back despite repeated efforts to fix them.

This interactive workshop combines practical Lean and continuous improvement tools with real-world strategies for implementation, leadership alignment, and sustaining change. The focus is on helping participants move from isolated improvement efforts to more consistent, system-based problem solving.

Participants will leave with practical tools and frameworks they can apply immediately to reduce firefighting, improve problem resolution, and strengthen the sustainability of improvements.

Key Learning Outcomes:

• Understand why improvement initiatives often fail to sustain results
• Learn practical root cause analysis and problem-solving tools
• Identify the role of leadership alignment in successful implementation
• Explore common barriers that cause organizations to revert to old behaviors
• Develop strategies to embed and sustain improvements over time
• Create a simple action plan for applying concepts in the workplace
• Understand how sustainable change directly impacts employee engagement and retention by reducing frustration, rework, and repeated problem cycles

Who should attend:

• Supervisors
• team leads
• managers
• engineers
• quality professionals
• emerging leaders involved in driving or supporting operational improvement

Facilitator Background:

Jocelyn Acampora is a Lean Six Sigma Green Belt (project-based certification) and Black Belt trained. She previously taught Yellow Belt and Green Belt courses internally as MilliporeSigma’s Operational Excellence Manager and has extensive experience in quality leadership and continuous improvement within regulated manufacturing environments, including in life science and optics.

Her current consulting work focuses on helping organizations build capability in people, processes, and systems to improve execution and sustain results.